New · AI booking, reception & marketing for venues
HejFrom intentionto experience.
Guests say what they want — in their own words, in their own language. Portends understands, checks what’s free and books it straight into your booking system. On your website, on the phone and by email, day and night.
AI-generated images
LiveWatch it book
One sentence in. A confirmed evening out.
Pick a channel. The request is the same — so is the result.
We are four people who would like to enjoy jazz on Friday evening, have dinner beforehand, and perhaps stay for drinks afterwards.
AILovely — for four on Friday I can offer dinner at 18:00 and seats for the 20:30 set, with the bar open after the show. Shall I book it?
- Dinner · 18:00 · 4 guests
- Jazz · 20:30 set · 4 seats
- Bar after the show
Booked in your booking system
AI-generated voices
- 24/7
- Answers at night, on weekends and in the middle of service
- 4
- Channels: website voice, website chat, phone and email
- 8
- Booking languages, from Danish to Spanish
- 0
- Systems to replace: Portends works in the booking system you already run
Special requests — the big ones
Special requests, handled perfectly.
Portends’ model is trained for hospitality — it knows buyouts, private events and every question that comes with them. It reads the whole request, pulls out each detail that matters, checks the date in your booking system and drafts a reply worth sending, in minutes and in the guest’s language. Then it hands it to your team, because prices and buyouts are a person’s call.
We turn 20 this summer and would love to celebrate with you: a Friday evening in June, about 120 guests, and the whole place to ourselves.
Welcome drinks as people arrive · small plates and a raw bar rather than a set dinner · a natural-wine bar · two short speeches around 20:00 · then a DJ who hands over to a live trio later in the evening.
We would bring our own photographer, and a good vegan option throughout matters to us. Is the date free, and what would it cost?
- Date
- A Friday in June — free in your booking system
- Type
- Exclusive hire · 20th anniversary · ~120 guests
- Format
- Standing reception with speeches at 20:00
- Food
- Small plates and a raw bar · vegan option throughout
- Bar
- Welcome drinks · natural-wine bar
- Music
- DJ, then a live trio · their own photographer
- They ask
- Availability · price for the evening
- Reply sent in their language: thanks, the date is free, your terms for exclusive hire attached
- Handed to your events team with this brief and the draft — they set the price
No. 1Built for the hard ones
A jazz club with two sets a night. A hotel with rooms, dinner and spa. A venue with packages for groups.
Evenings with several parts are where Portends starts — because if it can book every combination there, it can book yours.
- Combines several parts of an evening into one booking
- Knows your rules: seatings, set times, rooms, treatments, menus and packages
- Offers the best alternatives when the first wish is full
No. 2Marketing
It knows your empty seats, so it can fill them.
Portends markets from the same availability it books from. It knows which evenings need help, and it never promotes a night that is already full. Everything follows your tone and your brand, and nothing new goes out until you have approved how it works.
Social media
A content calendar for your evenings: tonight’s music, the new menu, the last tables on Saturday, a quiet spa Sunday. It writes the posts, answers comments and messages, and turns “any room on Friday?” into a booking. Complaints and sensitive messages go to you.
Newsletters and follow-up
The next live-music night, the new tasting menu, the Christmas season, a thank-you after the visit. Only to guests who said yes to hearing from you, with an unsubscribe link in every mail, and you approve each send.
Campaigns
Ads for the evenings with free seats, in variants it tests and reports on. You set the spending cap and the rules that stop a campaign. It never writes to or calls anyone directly.
- Tue42 seats free at the early setPost and a campaign, capped at DKK 400
- ThuSix rooms free, dinner half fullA room-and-dinner offer to newsletter guests
- SatFully bookedNothing promoted
Portends never makes up reviews, results or guests.
No. 3Channels
The same receptionist everywhere your guests are.
Website voice
Guests talk to your website and book by speaking — no forms.
Website chat
The same conversation in text, for those who prefer to type.
Telephone
Answers calls, takes bookings, changes and cancellations, and questions.
Reads booking mail, answers it and follows up.
No. 4How it works
One conversation instead of forms, drop-downs and the phone queue.
- 01
Describe
Guests speak or type naturally — “two of us, Saturday, the spa first and dinner after”.
- 02
Understand
Portends works out the people, the date, the times and every part of the evening.
- 03
Check
It asks your booking system what is actually free — live, never from a copy.
- 04
Confirm
It books, confirms in the guest’s language and hands anything unusual to your team.
No. 5Your front desk in one view
See every conversation turn into a booking.
What guests asked for, what Portends booked, and what it handed to your team — channel by channel, language by language.
| Phone | EN | 2 for the late set, Saturday | Booked |
| Chat | DA | Room for 2 + dinner, Friday | Booked |
| Voice | DE | Company dinner for 40, private room | Handed to staff |
| SV | Spa for two, move to Sunday | Changed |
After dark
Every evening starts with someone asking.
No. 6Live in three steps
Set up in an afternoon, not a project.
- 1
Connect your booking system
Link the system you already use. Portends checks the connection on the spot.
- 2
Describe your evening
Your offerings, times, menus and the rules that combine them.
- 3
Turn on channels
Add the widget, forward your phone line and your booking mail.
Works with the booking system you already run. Your bookings, guests and settings stay where they are.
Guests pay deposits and prepayments through your own booking system. Portends never touches the money.
Made for venues where every evening is different
- Restaurants
- Music venues & clubs
Hotels
Spa, wellness & experiences- Event spaces
Honest by design
Says it’s an AI
Every conversation tells guests plainly that they are talking to an AI.
Keeps no guest data
Names, numbers and bookings stay in your booking system.
Knows when to hand over
Anything unusual goes to your team with a short summary.
Questions venues ask
Does Portends store our guests’ data?
No. Portends reads and writes bookings in your booking system and keeps nothing of its own about your guests.
How do guests pay deposits?
Through your booking system, exactly as today. When a booking needs a deposit, Portends sends the guest your booking system’s payment link.
Which booking systems work?
Portends works with popular restaurant booking systems — ask us about yours.
Which languages can guests use?
Guests can talk in many languages; Portends answers in theirs. Confirmations come from your booking system in its supported languages.
What if the guest wants something unusual?
Portends says so honestly and hands the request to your team, with everything the guest said.
No. 7Why “Portends”
From the Latin portendere, “to stretch forward”: to point to what is coming. Portends knows what your guests intend before the evening begins, and carries it into the evening they came for. The s makes it a verb in the present tense: it is what Portends does all the time, for every guest, on every channel.
See Portends book your own evenings.
Tell us about your venue. We set up a demo on your own booking system and get back to you.